Pride Mobility Electric Wheelchair Warranty
Limited 5 Year Warranty
Mobility Scooters Direct is proud to back Pride Power Wheelchair manufacturer warranty. For a period of 5 years of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free or charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship. MAIN FRAME
Limited 3 Year Warranty
For 3 (three) years from the original date of purchase, Pride will repair or replace at their option to the original purchaser, free of charge, any of the following parts that are found defective by an authorized provider of Pride Mobility: Fixed-Position Seat Post
Limited 13 Month Limited Warranty
For 13 (thirteen) months, from the date of purchase, Pride will repair or replace at their option to the original purchaser, free of charge, any of the following parts that are found defective by an authorized provider of Pride Mobility:
METAL SEAT FRAMING ANDELECTRONIC ASSEMBLY INCLUDING: CHARGER ASSEMBLY | CONTROLLER | JOYSTICK. OTHER COMPONENTS INCLUDING: ELECTRICAL HARNESSES | ACCESSORIES | ANTI-TIP FORKS | FRONT RIGGINGS | BEARINGS AND BUSHINGS | MOTOR/GEARBOX ASSEMBLY | BRAKES (ELECTRIC FUNCTION ONLY) | CASTER FORKS | FRONT RIGGING MOUNTING BRACKETS.
Limited 13 Month Warranty
The batteries in your unit are covered by a separate 13 (thirteen) month warranty provided by the battery manufacturer and they are not warranted by Pride Mobility whatsoever.
NOTE: STARTING FROM THE DATE OF DELIVERY, BATTERY CHARGE MUST BY MAINTAINED TO ENSURE WARRANTY COVERAGE. FOR MOBILITY PRODUCTS WHICH ARE NOT USED REGULARLY, OR DURING PERIODS OF STORAGE PRIOR TO AND AFTER PURCHASE DATE, BATTERIES MUST BE CHARGED ONCE A WEEK , FOR 24 HOURS. FAILURE TO DO SO WILL VOID THE BATTERY WARRANTY.
Six Month Warranty For Lithium-Ion Batteries
Lithium-Ion batteries are covered by a separate 6 (six) month warranty provided by the battery manufacturer and they are not warranted by Pride Mobility whatsoever.
LifePo4 Battery Warranty Information
Each product that comes with Lithium batteries, will have a warranty that is specific for that model. Below is a chart showing the warranty information for each model that either comes with lithium batteries, or that can be upgraded to have lithium batteries. Lithium batteries are including LifePo4 chemistry.
NOTE: STARTING FROM THE DATE OF DELIVERY, BATTERY CHARGE MUST BY MAINTAINED TO ENSURE WARRANTY COVERAGE. FOR MOBILITY PRODUCTS WHICH ARE NOT USED REGULARLY, OR DURING PERIODS OF STORAGE PRIOR TO AND AFTER PURCHASE DATE, BATTERIES MUST BE CHARGED ONCE A WEEK , FOR 24 HOURS. FAILURE TO DO SO WILL VOID THE BATTERY WARRANTY.
Reconditioned Units Warranty
All recondition units are covered by a six-month warranty from the original date of purchase.
Warranty Exclusions
This warranty does not provide for the items that may require replacement due to normal wear and tear. Those items as follow, the ABS plastic shrouds, motor brushes, upholstery and seating, brake pads, tires and tubes, and fuses and bulbs.
They also do not cover circ*mstances beyond the control of Pride Mobility. Labor, service, shipping and any other charges for repair of the product, unless specifically authorized in advance by Pride Mobility. No repair and or modifications to the units in any part without specific consent from Pride Mobility. Exclusions also include contamination, abuse, misuse, accident or negligence, battery fluid spillage or leakage, use other than normal design specifications, improper operation, maintenance, or storage.
Please note that if there is increased operational noise in the transaxle, the warranty will not apply. This means the unit was abused and excessive strain was put on the scooter or power wheelchair. Batteries found to be completely discharged will not be warranted. Batteries found to have gradual deterioration will also not be covered under warranted because of normal wear and tear use. For more specific warranty information to a specific product please read the user manual provided online or with the product.
Service Checks & Warranty Service
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Failure to follow the instructions, warnings, and notes in the owner's manual and those located on your product can result in personal injury or product damage and will void Pride's warranty.
Proposition 65 warning
POWER CHAIRS & SCOOTERS - WARNING: This product can expose you to chemicals including lead and lead components, which is [are] known to the State of California to cause cancer or birth defects or other reproductive harm.For more information go to www.P65Warnings.ca.gov.
