Refilling your Rx | CVS Caremark (2024)

Filling your Rx at a pharmacy in your network will help ensure you don’t overpay. You can pick your medication up, or use your pharmacy’s home delivery service if available (be sure to ask if there are fees).

Find a network pharmacy

Refilling your Rx | CVS Caremark (1)

Find a network pharmacy

Use the Pharmacy Locator to find a pharmacy in your network. Ask your pharmacist to help you get started.

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Find a network pharmacy

Find a network pharmacy

Refilling your Rx | CVS Caremark (2)

Find a network pharmacy

Use the Pharmacy Locator to find a pharmacy in your network. Ask your pharmacist to help you get started.

Read More Read Less

Find a network pharmacy

Refilling your Rx | CVS Caremark (3)

Get your Rx from CVS Pharmacy?

If you’re already filling at CVS Pharmacy, we can help you set up automatic refills (if available under your plan) from your Caremark.com account.

CVS Pharmacy refills

Refilling your Rx | CVS Caremark (4)

Switch to 90-day supplies

If you take a medication for a condition like asthma or high blood pressure, you may be able to refill your Rx in 90-day supplies. It will probably cost less than filling monthly and you’ll only have to refill a few times a year1.

Learn about 90-day supplies

1. Controlled substances and cold packs are not applicable for 90-day mail service.

Welcome to Rx Delivery by Mail

Register or sign in to track orders, manage refills and more.

Register Sign in

Keep tabs on your order

Tracking your prescriptionmail order

We've made tracking the status of your order easier than ever. Get started by signing in or registering for an account at Caremark.com or with our mobile app. To see your most recent prescription orders, you can scroll down to the bottom of your dashboard, then click your mail order number to see status updates.

And for even more details, go to view order status. Here you'll see all of your recent orders, plus their status. If you'd like to learn what each status means, check out the questions pop up.

We know it's important for you to know if your order is delayed, so we'll keep you informed every step of the way when you sign up for text or email alerts. What happens if you don't see an order you just placed? Our system may still be processing it.

To learn more, visit Caremark.com.

Keep tabs on your order

For peace of mind, check the status of your order. You’ll know when your order is processed, on its way and delivered.

Read More Read Less

Check order status

Keep tabs on your order

Tracking your prescriptionmail order

We've made tracking the status of your order easier than ever. Get started by signing in or registering for an account at Caremark.com or with our mobile app. To see your most recent prescription orders, you can scroll down to the bottom of your dashboard, then click your mail order number to see status updates.

And for even more details, go to view order status. Here you'll see all of your recent orders, plus their status. If you'd like to learn what each status means, check out the questions pop up.

We know it's important for you to know if your order is delayed, so we'll keep you informed every step of the way when you sign up for text or email alerts. What happens if you don't see an order you just placed? Our system may still be processing it.

To learn more, visit Caremark.com.

Keep tabs on your order

For peace of mind, check the status of your order. You’ll know when your order is processed, on its way and delivered.

Read More Read Less

Check order status

Refill by text message

Refilling your Rx | CVS Caremark (5)

Refill by text message

Opt in for secure text alerts. You can reply with a simple “YES” when we text you a refill reminder. Then, your order will be on its way.

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Enroll in text alerts

Refill by text message

Refilling your Rx | CVS Caremark (6)

Refill by text message

Opt in for secure text alerts. You can reply with a simple “YES” when we text you a refill reminder. Then, your order will be on its way.

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Enroll in text alerts

Get automatic refills*

Refilling your Rx | CVS Caremark (7)

Get automatic refills*

With auto refills, you’ll always have your prescription when you need it. We’ll keep track of refills and send your order automatically.

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Enroll in auto refills

Get automatic refills*

Refilling your Rx | CVS Caremark (8)

Get automatic refills*

With auto refills, you’ll always have your prescription when you need it. We’ll keep track of refills and send your order automatically.

Read More Read Less

Enroll in auto refills

Refilling your Rx | CVS Caremark (9)

Show your prescription name

Opt in to view your prescription’s full name when we contact you, instead of just the first three letters. That way, you’ll know what needs your attention.

Display full drug name

Refilling your Rx | CVS Caremark (10)

Change your delivery address

Control where your order is delivered. Choose My Shipping Information in your account profile to change your main address. Or, set up a temporary address for certain dates.

Manage shipping info

Refilling your Rx | CVS Caremark (11)

Change your payment details from your account. From there, go to Pay Mail Account Balance to check your balance. Or, go to Communication Preferences to opt in for payment notifications.

Update payment info

Ready to refill a prescription?

Register Now orSign In

Refill FAQs

You can use our “” tool. Fill in the requested information about the medicine and dosage and you'll receive a message telling you if your medicine is covered and what your co-pay amount will be. You’ll also find out if there is a generic or a preferred medicine available that could help you save money.

If you have opted in to receive refill reminders by text, we'll contact you when your prescription is ready for refill. Simply respond "Yes" when we text you and we’ll begin processing your order. You can also use the refill form on the Caremark.com home page by entering your date of birth and “Mail Service Rx” number. If you choose to sign in to your account, you can review your entire list of prescriptions, select the ones that may be ready for refill and follow the prompts to submit your order. Or simply use the Caremark app to place your refill orders.

To order a different prescription for Rx Delivery by Mail, you'll need a new 90-day prescription. You can do this in one of two ways:

  1. Ask your doctor to send a 90-day supply electronic prescription to CVS Caremark Mail Service Pharmacy. This is the fastest way to get started. You can expect to get your medication in 7 to 10 business days.
  2. Sign in to Caremark.com and select Start Rx Delivery by Mail and we will contact your doctor and get the process started for you. Once we reach your doctor and receive approval, it will take 7 to 10 business days for your medication to be delivered. Remember, because CVS Caremark Mail Service fills prescriptions in 90-day supplies, it can be used for medications you take regularly (like high blood pressure, diabetes, or high cholesterol medications). For short-term medications (like an antibiotic), use a retail pharmacy in your plan’s network. You can find one by using the pharmacy locator at Caremark.com.

Still have questions about refills?
We have answers.

*Not all mail service prescriptions are eligible for the automatic refill program. Medications ineligible for the program may include, but not be limited to, controlled substances, specialty drugs and prescriptions covered by certain government payors, including Medicare Part B.

Refilling your Rx | CVS Caremark (2024)

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